Looking for the best bank to work for? Join us and work for the most innovative, fastest growing bank in the country. BankMobile is making banking affordable, effortless, and financially empowering for Gen Z, Millennials, the underbanked and everyone who wants a better way to bank. We have free ATMs nationwide, offer completely free checking and savings accounts, and provide free financial empowerment coaching. Through our simple, mobile banking platform, banking has never been this amazing! Check out the following job opportunities we have available for you.
Here are our current job openings. Please click on the job title for more information and apply from that page if you are interested.
BankMobile is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO Is The Law Poster: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .
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BankMobile has an immediate opening for Bank Operations Specialist-Level I in our Banking Operations department. The Banking Operations Specialist is responsible for completing the daily function of paper and mobile remote deposit capture. This is an entry level Operations position with the opportunity to learn other tasks pertinent to daily Operations activities. Provide support to the New Haven Banking Operations group as needed. Weekday hours may vary to accommodate daily volumes and processing deadlines (8:00 PM) and include weekends.
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BankMobile has an immediate opening for a Marketing and Disclosures Compliance Officer in our Compliance Department. This role will function as the primary lead on developing, automating and maintaining all appropriate regulatory disclosures and marketing disclaimers so that they accurately reflect the feature/functionality of our retail and credit product offerings in a clear, concise, transparent and fully compliant manner. The Marketing and Disclosures Compliance Officer will work with our Marketing and Creative resources to establish, publish and maintain compliance guidelines for the creation of all marketing materials and programs and supervise the execution of those guidelines to ensure all marketing messages and materials are fully compliant with all regulatory requirements.
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BankMobile has an immediate opening for Bank Operations Specialist-Level 2 in our Banking Operations department. The Banking Operations Specialist is responsible for completing the daily function of mobile remote deposit capture with bilingual skills in English and Spanish. Specific emphasis will be on handling the MRDC and paper items from Puerto Rico. It would also include possible communications both oral and written with those customers in their native language. This position will have the opportunity to learn other tasks pertinent to daily Operations activities. Provide support to the Banking Operations group in PA and New Haven as needed. Hours may vary to accommodate daily volumes.
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This role is responsible for the management, monitoring and control of the Compliance and Quality Assurance team in addition to the three ERT Teams in the Bankmobile Banking Operations Division. The three ERT teams are identified as the Outbound Resolution Team, Investigative Claim Unit and Claim Process Reconciliation. The compliance team ensures bank operations maintains strict compliance standards as determined by internal policy and external regulators. The VP position is the first line of defense in the Bankmobile Compliance Program and provides regular reporting to the Compliance Department. This role ensures that the team delivers training, monitoring and procedures as will as implementing relevant projects to address any problem areas. The three ERT teams each have a manager and those groups record, investigate and resolve all customer transactional dispute claims pertaining student checking and savings accounts. These disputes must all be handled in accordance with regulatory requirements of banking regulators as well as the Department of Education.
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BankMobile has an immediate opening for Banking Operations Complaint Specialist in our Banking Operations department. The primary role of the Banking Operations Complaint Specialist is to conduct and assist in the investigation, documentation and the formulation of responses to complaints received from the Bank’s regulators, Executive customer complaints, and other escalated level complaints as identified. The role includes implementation of processes to insure timely and accurate responses.
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BankMobile is seeking an ETL & Data Engineer. The Data department controls the entire data ecosystem and is accountable for all data analysis, both quantitative and qualitative, across the entire enterprise. You will be responsible for developing and maintaining our various technological systems. The team utilizes a cloud-based Teradata data warehouse, MicroStrategy v10.4 BI Enterprise reporting system, Wherescape v6.8.7 ETL tool and a variety of smaller tools to complete our work and analyses. B
This position will report to the Senior Vice President of Business Intelligence and Analytics.
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BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands.
We are looking for an IT Project Manager to support projects supporting BankMobile. The project manager will be responsible to drive various concurrent projects forward including but limited to FIS /banking conversions, technology transitions, customer care initiatives, and projects focused on technology migration to new systems and servers.
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BankMobile is seeking an Audit Manager to join our growing team. Reporting to the Audit Director or Chief Audit Executive, the Audit /Manager will be responsible for assisting the Audit Director in managing the completion of the risk-focused audit plan and for managing the performance and completion of assigned audit engagements and the resources assigned to those engagements. The Audit Manager will provide guidance to Internal Audit Team Members in the performance and completion of audit engagements, and to provide coaching as needed to assist Internal Audit Team Members in achieving developmental goals.
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The Collector will be responsible for handling a few primary functions including but not limited to collection calls on consumer accounts, collection efforts and various customer service-related activities. He or She must keep detailed notes on the tracking systems as well as send out required and discretionary letters and correspondence to the borrowers in a timely manner. This individual will also be responsible for corresponding directly to the borrower and relationship manger on accounts. This is a temporary position with the potential of becoming a permanent position at the end of November. Must be willing to work a rotating schedule and be available as early as 8 am and as late as 9 pm.
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The banking operations specialist is responsible for performing a variety to duties related to back office banking operations functions. Ensure tasks are completed timely, accurately and according to policy and procedures to avoid risk and loss. Communicate timely critical information to supervisor for resolution.
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BankMobile has an opening for an associate Project Manager in our Client Operations team. The associate Project Manager will work directly with colleges and universities throughout the U.S to implement our products and services. The role reports to the Senior Project Manager in the Client Operations team and is responsible for various coordinating tasks and achieving project milestones, along with administrative duties like maintaining project documentation.
The ideal candidate is a self-motivator, has excellent time management and communication skills, and has a passion for tackling challenging and evolving projects. This person must have the ability to juggle multiple high intensity programs at the same time and react with urgency to changes or requests. This candidate must be highly organized and a stickler for the details. The role may require some travel and overtime hours, especially to complete project deadlines. If you enjoy having an entrepreneurial, client-based mindset, we encourage you to apply.
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BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.
Position Accountability
Design and implementation of performance evaluation and stress testing tools and frameworks to ensure that our systems meet SLAs and are working within parameters. Reporting on and instrumentation of our systems for customer-facing performance metrics and KPIs.
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BankMobile has an opening for Linux System Administrator who will be responsible for the design, implementation and support of BankMobile’ s Linux infrastructure and production environments in a Hosted Data Center. They provide technical thought leadership for the Linux environments and are accountable to help define, maintain, communicate and implement standards consistent with company strategy. This role is ideal for an independent, fast learning, motivated individual who wishes to continue to increase his or her knowledge and mastery of Linux System Administration and open source applications. The ideal candidate is self-motivated, has excellent time management and communication skills, and has a passion for tackling challenging and evolving projects. This person must have the ability to juggle multiple projects at the same time and react with urgency to issues. This candidate must be highly organized and a stickler for the details. The role may require some off hours and overtime.
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BankMobile, a division of Customers Bank, is looking for Quality Assurance Analysts to join our growing Engineering team. We are looking for a team member who desires to be part of an innovative team while continuing to grow.
The candidate will test, document and troubleshoot our BankMobile Disbursements suite of web-based applications and contribute to our suite of automated tests. You will work as part of a dynamic team with a passion for technology and be involved in testing new functionality as well as enhancements to the existing applications and systems. The ideal candidate should be comfortable working in a quick paced environment, experienced finding and reporting defects, and ensuring follow-through to resolution. You will be expected to think critically and creatively in the pursuit of high-quality product offerings. The ability to learn our products quickly and be a self-starter will help lead to success within the team.
BankMobile offers excellent opportunities to solve real world customer problems and learn a wide variety of new technologies while enhancing our enterprise software. Our student customers are offered access to many tools found on our website and via our mobile apps. We want to ensure that all of our web and mobile customers have an amazing user experience. Through our technology innovation, we also work with our university clients to streamline and strengthen their business processes. Your job will be to keep the quality bar as high as our team can possibly achieve through hard work and dedication. BankMobile offers many growth opportunities for individuals who strive to improve on their skill set by being self directed and displaying the desire to learn.