Program Background We’re a large bank that’s reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.   Position Accountability Design, build, operate, and monitor our cloud data pipeline architecture by using the latest DataOps techniques to enable rapid deployment of new data analytics both internally and externally. Ensure the data pipeline infrastructure meets non-functional requirements such as scalability, performance, and reliability through effective architecture design and directing performance engineering efforts. This is a key role on the DataOps team that serves to connect our innovative digital banking product to the distinct business units with reliable, high-quality, insightful data.

BankMobile is seeking a Fraud Investigator in our Risk group. The primary objective for the Fraud Investigator is to provide cross-functional, fraud mitigation support as a key member of the Loss Prevention and Investigations Team. Responsibilities include conducting routine to complex fraud investigations, suspicious activity reporting, and monitoring of fraud detection systems covering multiple payment channels. The role may also entail support of Error Resolution (ACH/Debit Card disputes) processing.   We are looking for an extremely agile individual with excellent organizational skills, who thrives in a fast-paced environment.

We are seeking a Full Stack .Net Engineer to join our growing team in Radnor, PA. We are looking for an additional team member at the mid-level who is looking to be a part of an innovative team while continuing to grow.      The candidate filling this role will be responsible for the product development of our core “Bank as a Service” (BaaS) platform. They will deliver innovative product capabilities, multi-tenant systems, and integrations with third-party systems.    BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.

This is a hands-on role that focuses on planning, creating and executing multiple BankMobile Technology capabilities, from ideation through product feature prioritization, to the development team agile processes and tools, to quality assurance and deployment best practices. We are looking for a mid level Scrum Master to guide, coach, motivate and most importantly to grow!

Agile QA Tester role and responsibilities are not only limited to testing. An agile tester works with the development team, product owner and scrum master to increase throughput of features by getting them to “done”. The tester works collaboratively and productively with the team to form acceptance criteria and describe the feature well. Before any user story is sent for development, the tester and other team members would discuss the complete user story with the team members to find out what the customer wants.   An Agile tester understands the relevance of technical skills. You are always prepared to contribute to the technical discussions of the team. The Agile tester would work with the developers when they are performing unit testing and share the perspective of testing from a tester point of view instead of developer point.   Automation testing knowledge is a big plus for Agile QA Tester.

Role Summary Own the end-to-end functionality for T-Mobile MONEY customer engagement across all channels (email, push, SMS, in-app messages, etc), where T-Mobile MONEY is one of the fastest growing digital bank startups in the US. Responsibilities include internal idea aggregation and prioritization, campaign design, planning, delivery, vendor management, success measurement, and validated learning. Develop and test hypotheses for engagement strategies that accomplish core business goals around customer retention, nudging customers to make T-Mobile MONEY their primary bank, and engagement with existing and new products.   Expected Outcomes - Execute plans to ensure T-Mobile MONEY’s customer communications are on par with competitors and ensure market-specific differentiation where applicable - Ensure business-alignment, quality, and efficiency by structuring customer communications to follow a customer-centric and channel-optimized approach across multiple products. - Ensure ongoing traceability from strategic goals to capabilities to technical components to validated business results - Ensure the “right” customer communications are implemented via continuous improvement to the product with the ability to identify and execute new engagement opportunities - Improve customer retention and engagement by guiding customers along the “path to primary” to make T-Mobile MONEY their primary bank account.

Role Summary: Are you someone who loves data and new technology, is analytical and knows how to leverage social media to help close enterprise-level deals?   We are looking for an experienced, self-driven sales support professional to join our sales team. As our first Digital Marketing & Sales Coordinator you will have experience selling SaaS-based technology solutions to the higher education industry.  You will have experience creating a digital sales footprint, using available technology and data analytics to improve the entire sales function.  To be successful in this role you will also have experience with prospect qualification, discovery calls, product demos, negotiating terms and closing the sale.   The person we seek for this position will become a key asset in the future growth of the company. This individual will work directly with the B2B sales team to help drive and grow current and future sales opportunities.  You will assist the sales team to drive sales through outbound calls/emails/meetings/demos and qualifying inbound leads.  This position has the potential to become a full-cycle sales position, based on the candidate’s performance and interest.

The Bankmobile team in Phoenixville is actively in search to bring on a Bilingual Bank Operations Specialist to join their team! As the banking industry is constantly changing and evolving, we find it important to bring on team members who extremely agile, excellent communicators and can thrives in a fast-paced environment. Since this role is entry level, Bankmobile wants their new team members to be able to build the right foundation of understanding of banking operations and help with constant development soft skills in preparations for future advancement opportunities within the company.  

The Senior Operational Risk Officer role is responsible for the independent oversight of front-line operational risk management effectiveness for Bank Mobile. This senior role is expected to engage with corporate compliance, audit, business and senior leadership teams. Influence and challenge risk management activities and decisions. Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Bank Mobile products and services as it often arises in the presence of other risk types working in conjunction with Customers Bank   The subject matter expert to be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and safety and soundness oversight. The Senior Operational Risk professional in this role will also understand digital payments and other relevant industry issues, frameworks and emerging risks. This role will assist leadership with strategy development, be a key driver in execution of the work function and will serve as a key contact for business partners and staff.   This person will be responsible for the independent oversight of 1-2-3 Lines of Defense operational risk management effectiveness for Bank Mobile and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and safety and soundness oversight. The Senior Operational Risk In this role will also understand digital payment and other relevant industry issues, frameworks and emerging risks. This role will assist leadership with strategy development, be a key driver in execution of the work function and will serve as a key contact for business partners and staff.

BankMobile, the largest and fastest growing digital bank in the U.S. is looking for a Product Manager. To be successful at this role you must be highly passionate about product development, understanding consumer pain points and building out clear product requirements.    The Product Manager will take cross-functional ownership of a dynamic product portfolio. You will drive organic growth of the business through new product development, product roadmap, go-to-market strategies for new verticals, pricing, and Voice of Customer.

BankMobile has an immediate opening for a Marketing and Disclosures Compliance Officer in our Compliance Department. This role will function as the primary lead on developing, automating and maintaining all appropriate regulatory disclosures and marketing disclaimers so that they accurately reflect the feature/functionality of our retail and credit product offerings in a clear, concise, transparent and fully compliant manner. The Marketing and Disclosures Compliance Officer will work with our Marketing and Creative resources to establish, publish and maintain compliance guidelines for the creation of all marketing materials and programs and supervise the execution of those guidelines to ensure all marketing messages and materials are fully compliant with all regulatory requirements.

BankMobile is seeking an Audit Manager to join our growing team. Reporting to the Audit Director or Chief Audit Executive, the Audit /Manager will be responsible for assisting the Audit Director in managing the completion of the risk-focused audit plan and for managing the performance and completion of assigned audit engagements and the resources assigned to those engagements. The Audit Manager will provide guidance to Internal Audit Team Members in the performance and completion of audit engagements, and to provide coaching as needed to assist Internal Audit Team Members in achieving developmental goals.