Looking for the best bank to work for? Join us and work for the most innovative, fastest growing bank in the country. BankMobile is making banking affordable, effortless, and financially empowering for Gen Z, Millennials, the underbanked and everyone who wants a better way to bank. We have free ATMs nationwide, offer completely free checking and savings accounts, and provide free financial empowerment coaching. Through our simple, mobile banking platform, banking has never been this amazing! Check out the following job opportunities we have available for you.
Here are our current job openings. Please click on the job title for more information and apply from that page if you are interested.
BankMobile is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO Is The Law Poster: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .
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BankMobile has an opening for an associate Project Manager in our Client Operations team. The associate Project Manager will work directly with colleges and universities throughout the U.S to implement our products and services. The role reports to the Senior Project Manager in the Client Operations team and is responsible for various coordinating tasks and achieving project milestones, along with administrative duties like maintaining project documentation.
The ideal candidate is a self-motivator, has excellent time management and communication skills, and has a passion for tackling challenging and evolving projects. This person must have the ability to juggle multiple high intensity programs at the same time and react with urgency to changes or requests. This candidate must be highly organized and a stickler for the details. The role may require some travel and overtime hours, especially to complete project deadlines. If you enjoy having an entrepreneurial, client-based mindset, we encourage you to apply.
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This position will be responsible for helping students, customers, and others who reach out to BankMobile via Social Media, and other channels to achieve our Mission. Our mission is to provide service that is so great that our customers will refer us to someone they know and will stay with us for life. Occasionally, this position will require assisting customers via phone.
We achieve our Mission by Keeping PACE!
P = Promises kept. Do what you said you will do.
A = As soon as possible. Resolve the customer issue ideally by sundown, at most 24 hours.
C = Correct information is always given to the customer. Listen carefully to understand the true customer question and then answer it accurately and fully.
E = Empathy and Respect are part of each customer interaction. We talk with a smile on our face. Be happy.
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This position will be responsible for helping students, customers, and others who reach out to BankMobile via Social Media, and other channels to achieve our Mission. Our mission is to provide service that is so great that our customers will refer us to someone they know and will stay with us for life. Occasionally, this position will require assisting customers via phone.
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BankMobile, a division of Customers Bank, has an incredible opportunity for a passionate, tech savvy and customer focused individual to support the promotion of BankMobile while also supporting our mission and strategy. The successful candidate will possess a passion for delivering a level of service that is world class; so superior that customers will routinely refer BankMobile to their friends and family members.
Our team members wear many different hats in a single day! They sell BankMobile products and services to new and existing customers; they partner with current customers to answer their banking questions; and they provide mobile app technical support to assist customers, all with a smile! They are constantly striving to find ways to do the following for our clients: Make Them More Money, Save Them Money, Protect Their Money, Save Them Time & Loan Them Money.
To be successful in this role you should possess the following skills/ abilities:
- A friendly, confident, natural-born communicator. Even for the most experienced bank reps, products and services can be challenging to understand and explain to customers, so you need to be able to write and speak with clarity and precision. We provide you with the tools to be confident and accurate in your responses.
- Have an insatiable appetite for learning. We expect our Agents to be interested in keeping up with financial literacy and education.
- Able to roll with the punches and solve problems. This is where your entrepreneurial spirit comes into play. We are growing and evolving with each passing minute and we need our team to grow and evolve with us.
- Possess the natural ability to lead and mentor fellow team members.
- Be a brand ambassador. Our ideas of how to implement and succeed in mobile-only banking are epic! We need you to be passionate about meeting or exceeding the Net Promoter Score and First Call Resolution goals that are set to ensure we are “the best in the business.” We want you to believe in our mission and shout it from the rooftops.
- Must be able to work flex-shifts day and evening, Saturdays and even the occasional holiday. The beauty of mobile banking is having access to your finances anytime, anywhere. We want our customers to have the same access to customer service that they have to their money.
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BankMobile, a division of Customers Bank, has an incredible opportunity for a passionate, tech savvy and customer focused individual to support the promotion of BankMobile while also supporting our mission and strategy. The successful candidate will possess a passion for delivering a level of service that is world class; so superior that customers will routinely refer BankMobile to their friends and family members.
Our team members wear many different hats in a single day! They sell BankMobile products and services to new and existing customers; they partner with current customers to answer their banking questions; and they provide mobile app technical support to assist customers, all with a smile! They are constantly striving to find ways to do the following for our clients: Make Them More Money, Save Them Money, Protect Their Money, Save Them Time & Loan Them Money.
This position will be responsible for reviewing all coaching forms that are completed by the call reviewers, and track the escalation progress from completion to execution, ensuring accountability of both call centers.
This position can be located in New Haven, CT, Langhonre PA, or Remote for the right candidate.
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BankMobile has an immediate opening for Loan Operations Specialist in our Banking Operations department. The Loan Operations Specialist is responsible for the monitoring and review of the automated loan onboarding process, reconciling data, and ensure accuracy in reporting.
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BankMobile has an immediate opening for a Project Manager in our Customer Care department. As a Project Manager you will work directly with multiple departments throughout bank to executed and complete projects in a timely manner. We are looking for a highly motivated, team player, who thrives in a fast-paced environment. This role may require some overtime hours, especially to complete project deadlines. If you enjoy having an entrepreneurial mindset, we encourage you to apply.
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BankMobile is seeking a Data Warehouse Engineer. The Business Intelligence and Analytics department controls the entire data ecosystem and is accountable for all data analysis, both quantitative and qualitative, across the entire enterprise. You will be responsible for developing and maintaining our various technological systems. The Business Intelligence team utilizes a cloud based Teradata data warehouse, MicroStrategy v10.4 BI Enterprise reporting system, Wherescape v6.8.7 ETL tool and a variety of smaller tools to complete our work and analyses.
This position will report to the Senior Vice President of Business Intelligence and Analytics.
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BankMobile has an immediate opening for Bank Operations Specialist-Level I in our Banking Operations department. The Banking Operations Specialist is responsible for completing the daily function of paper and mobile remote deposit capture. This is an entry level Operations position with the opportunity to learn other tasks pertinent to daily Operations activities. Provide support to the New Haven Banking Operations group as needed. Weekday hours may vary to accommodate daily volumes and processing deadlines (8:00 PM) and include weekends.
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The Resolution Analyst will be responsible for investigating disputed customer transactions that are received verbally and/or in writing. This may involve answering/making calls to customers and/or merchants while conducting research on the customer inquiries so we can provide stellar customer experience, ensure compliance to all applicable regulations, and minimize financial impact to the company.
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We are seeking a Full Stack .NET Performance Engineer to join our growing team in Radnor, PA. We are looking for an additional team member at the mid-level who is looking to be a part of an innovative team while continuing to grow.
The candidate filling this role will be responsible for the product development of our core “Bank as a Service” (BaaS) platform. They will deliver innovative product capabilities, multi-tenant systems, and integrations with third-party systems.
BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.
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The Associate Product Manger works with the Director of Product Management to assist with the day-to-day operations for both our consumer and B2B product initiatives. This organized, hardworking, detail-oriented candidate will play an important role on our Product team to support existing product lines and help deliver new and innovative products to our clients, partners and customers.
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Position Accountability
New feature development and enhancements to BankMobile’s flagship mobile applications using Xaramin and Xamarin.Forms to build iOS and Android apps. Deploy innovative mobile banking features to market using the latest consumer and financial technologies.
- This is a hands-on software development role that focuses on Xamarin and Xamarin.Forms mobile development of all custom-developed fin-tech solutions, with an opportunity to work on Angular web apps or emerging voice apps (i.e. Alexa)
- Ensure sufficient separation of concerns between multiple partner integration business models
- Develop highly maintainable and scalable software components that can support rapid changes in a high-quality fashion.
- Follow software architecture standards to build a highly maintainable app where new business functionality can be the focus for most new features
- Ensure code quality and inline metrics instrumentation for differentiating capabilities such that early and critical business hypothesizes can be tested, measured, and proven as successful or not
- Help define and drive consensus on technical decisions and deliver high-quality results
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BankMobile is seeking a seasoned DevOPs Engineer to join our rapidly growing team in Radnor, PA.
The candidate filling this role will be responsible for the development of our core “Bank as a Service” (BaaS) platform, CI/CD pipeline, and operating environment.
BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.
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BankMobile has an immediate opening for Bank Operations Specialist-Level II in our Banking Operations department. The Banking Operations Specialist is responsible completing day to day banking operation functions which include but are not limited to mobile bank deposits, chargeback returns, Reg CC holds and notifications, FRB adjustments, bank to bank adjustments. Provide support to the New Haven Banking Operations group as needed. Hours may vary to accommodate daily volumes.
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We are seeking a Full Stack .Net Engineer to join our growing team in Radnor, PA. We are looking for an additional team member at the mid-level who is looking to be a part of an innovative team while continuing to grow.
The candidate filling this role will be responsible for the product development of our core “Bank as a Service” (BaaS) platform. They will deliver innovative product capabilities, multi-tenant systems, and integrations with third-party systems.
BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.
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BankMobile is seeking an Associate Data Engineer. The Business Intelligence and Analytics department controls the entire data ecosystem and is accountable for all data analysis, both quantitative and qualitative, across the entire enterprise. You will be responsible for developing and maintaining our various technological systems. The Business Intelligence team utilizes a cloud based Teradata data warehouse, MicroStrategy v10.4 BI Enterprise reporting system, Wherescape v6.8.7 ETL tool and a variety of smaller tools to complete our work and analyses.
This position will report to the Senior Vice President of Business Intelligence and Analytics.
Required Competencies:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to think holistically and analyze & synthesize data collected from a variety of sources.
- Ability to recognize relationships between data elements and extract the deeper narrative
- Excellent project management and interpersonal skills.
- Strong verbal and written communication skills.
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Do you know how to tell a story from data?
BankMobile is seeking a Senior Business Intelligence and Analytics Analyst. The Business Intelligence and Analytics department controls the entire data ecosystem and is accountable for all data analysis, both quantitative and qualitative, across the entire enterprise. You will be responsible for working with our various technological systems to collect, analyze and report on business data. You will also have responsibility for creating reports, writing research papers and providing insights and recommendations to business decision-makers. This position will report to the Senior Vice President of Business Intelligence and Analytics and will work closely with every BankMobile department.
Required Competencies:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to think holistically and analyze & synthesize data collected from a variety of sources.
- Ability to recognize relationships between data elements and extract the deeper narrative
- Excellent project management and interpersonal skills.
- Excellent verbal and written communication skills.