ORS Partners

Fraud Investigator

Job Locations US
Posted Date 2 weeks ago(1/7/2022 2:03 PM)
Client & Job Location : Postal Code
Job ID
# of Openings
Regular Full-Time


BMTX is seeking a Fraud Investigator in our Risk group. The primary objective for the Fraud Investigator is to provide cross-functional, fraud mitigation support as a key member of the Loss Prevention and Investigations Team. Responsibilities include conducting routine to complex fraud investigations, suspicious activity reporting, and monitoring of fraud detection systems covering multiple payment channels. The role may also entail support of Error Resolution (ACH/Debit Card disputes) processing.


We are looking for an extremely agile individual with excellent organizational skills, who thrives in a fast-paced environment.



  • Conduct routine to complex fraud investigations to mitigate fraud losses across multiple payment channels.
  • Conduct internal fraud investigations, including evidence gathering and conducting informational and/or admission-seeking interviews.
  • Provide cross-functional support to Fraud Analysts through alert review and Error Resolution processing.
  • Deliver world class service to all internal and external customers.
  • Thorough understanding and demonstrated execution of best practices associated with conducting basic to complex fraud investigations
  • Basic understanding of all regulatory requirements associated with fraud investigations, such as the Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley
  • Demonstrated professionalism, confidentiality, and self-confidence to independently and successfully conduct informational and/or admission-seeking interviews with victims, witnesses and/or fraud suspects



BMTX will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

  • Minimum 3 years of experience in the field of fraud investigation or in the financial services industry
  • High school diploma required. Bachelor’s degree preferred.
  • Proficiency in general office skills: computer, typing, MS Office (Word, Excel, Outlook)
  • Knowledge of core and ancillary banking systems
  • Experience using a FIS system preferred
  • Thorough knowledge and understanding of the field's concepts, practices, and procedures, especially with respect to interview/interrogation and regulatory reporting
  • Possess and project self-confidence
  • Excellent verbal/written communication and interpersonal skills


BM Technologies, Inc. (NYSE: BMTX) is among the largest digital banking platforms in the U.S, providing access to checking and savings accounts, personal loans and credit cards. It began trading on the NYSE American on January 6, 2021 under the ticker symbols “BMTX” and “BMTX.W.” BMTX’s mission is to make banking affordable, effortless, and financially empowering for the millions of Americans who need it the most – the underbanked, millennials and working-class Americans. 


BMTX is the first digital banking platform in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. BMTX is also committed to making each of its customers feel financially empowered through education.


Through constant innovation, its white label/”Banking-as-a-Service” (BaaS) banking distribution model, and putting the customer experience above all else, BMTX is truly disrupting the banking space. Today, the BaaS platform is provided to colleges and universities and currently serves over two million account-holders, and provides disbursement services at 722 campuses (covering one out of every three students in the U.S.). BMTX also offers its Workplace Banking platform, a financial wellness service that offers innovative banking products and a robust banking app. Additionally, BMTX recently announced the execution of an agreement with Google to introduce digital bank accounts, which will be available to its customers, and has also expanded its white-label strategy with T-Mobile for the launch of T-Mobile MONEY.


BM Technologies, Inc. (BMTX) is a technology company and is not a bank and provides banking services through its partner banks. BMTX, Inc. is a wholly owned subsidiary of BM Technologies, Inc. BankMobile accounts are powered by BMTX and provided by Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved


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