BMTX is seeking a motivated and results-driven VP, Operations, reporting to Warren (Jerry) Nelson), SVP, Engineering.
The VP of IT Operations keeps a laser focus on the successful delivery of the highest business value features across their team, while ensuring transparency and collaboration throughout the rest of the organization. The VP of IT Operations owns the operations and support of VIBE disbursements, one of BMTX key client facing applications. This is done by proper escalation and triage of support tickets, production support, dev ops support, BCP/DR process, vendor support, and implementations. The VP of IT Operations becomes the conductor of the cross-team process, coaching at the product level and ensuring there is clear visibility into all status and progress.