The Banking Operations Specialist is responsible completing day to day banking operation functions which include but are not limited to mobile bank deposits, chargeback returns, Reg CC holds and notifications, FRB adjustments, bank to bank adjustments. Provide support to the New Haven Banking Operations group as needed. Hours may vary to accommodate daily volumes.

• Complete daily activities related to operations as assigned
• Ensure all transactions are handled correctly and efficiently
• Resolve any issues immediately and through the proper channels
• Must be able to handle multiple tasks daily and meet deadline
• Collaborate with the team to obtain root problem causes regarding operational issues
• Provide top notch customer service to other departments throughout the company
• Provide back up for tasks when necessary

• Dependable and organized
• Banking Experience preferred
• Knowledge of banking regulations
• Proven ability to multi-task and prioritize
• Good written and oral communications skills
• Demonstrated organizational skills with strong attention to detail
• Ability to acquire new skills efficiently, and to thrive in a collaborative team environment.
• Excellent knowledge of Microsoft Office
• Enjoys challenges and has the ability to adapt in a fast-paced and changing environment