ORS Partners

  • Collector - Temporary

    Job Locations US-PA-Phoenixville
    Posted Date 2 weeks ago(12/2/2019 3:19 PM)
    Client & Job Location : Address
    99 Bridge Street
    Client & Job Location : Postal Code
    19460
    Job ID
    2019-6845
    # of Openings
    2
    Category
    Accounting/Finance
    Type
    Temporary Full-Time
  • Overview

    The Collector will be responsible for handling a few primary functions including but not limited to collection calls on consumer accounts, collection efforts and various customer service-related activities. He or She must keep detailed notes on the tracking systems as well as send out required and discretionary letters and correspondence to the borrowers in a timely manner. This individual will also be responsible for corresponding directly to the borrower and relationship manger on accounts. This is a temporary position with the potential of becoming a permanent position at the end of November. Must be willing to work a rotating schedule and be available as early as 8 am and as late as 9 pm.

    Responsibilities

    • Multi-tasking and strong attention to detail
    • Keep detailed records and back up on all action taken
    • Communicate directly with borrowers, relationship managers and outside agencies
    • Follow through on outstanding items
    • Provide feedback to manager and ensure quality performance
    • Be accountable for actions and complete work in a timely but accurate manner
    • Carries out responsibilities with professionalism, respect for others, in accordance with the Bank’s policies and related laws
    • Proficient in Microsoft Office applications
    • FIS & People Soft knowledge a plus

    Qualifications

    • Excellent written and verbal communication skills both internally and externally
    • Well organized and detailed oriented
    • Knowledge and understanding of Microsoft Office
    • Prior collection experience is a plus, but not required
    • Experience with FIS IBS is a plus, but not required
    • Bilingual in English and Spanish is another plus but not requirement

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