BankMobile, a division of Customers Bank, is the largest and fastest growing mobile-first bank in the country. Our mission is to make banking affordable, effortless, and financially empowering for the millions of Americans who need it the most – the underbanked, millennials and working-class Americans.
BankMobile is the first bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education and access to a free financial coach. Through constant innovation, its white label banking distribution model, and putting the customer experience above all else, BankMobile is truly disrupting the banking space.
BankMobile is seeking Fraud Analyst to provide cross-functional, fraud mitigation support as a key member of the Loss Prevention Team. You will be responsible for conducting routine to complex fraud investigations, suspicious activity reporting and monitoring of fraud detection systems covering multiple payment channels. This position requires the ability to make impactful decisions in a fast-paced environment and team members are empowered to apply professional judgement while analyzing cases. The role also requires developing and maintaining a process for tracking, trending and reporting metrics as well as deficiencies; refining, documenting and maintaining departmental policy and procedures, developing and executing results-based training when deficiencies are discovered and participating in projects as needed.
BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
BankMobile, a division of Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved