We are seeking a Technical Support Analyst to join our expanding team in Radnor, PA.
The candidate filling this role will be responsible for providing IT support requests for of our core “Bank as a Service” (BaaS) platform. The ideal candidate will serve as the first point of contact for all reported service incidents and requests. They will also be the liaison between internal/external customers and the Service Delivery team.
BankMobile is reinventing banking by focusing on the unmet needs of millennial and underbanked consumers to provide frictionless and free banking with the full suite of financial products. We’re building a disruptive multi-partner distribution model, known as “Bank as a Service”, that places our innovative bank products in natural account opening moments as part of multiple startup banking brands. Our banking experience is built with a customer-centric digital-first model and requires industrial-strength financial technologies and innovation.
To be successful in this role you should possess the following abilities:
Required Experience/ Qualifications:
Welcome to the banking revolution! Our mission is to make banking affordable, effortless, and financially empowering. BankMobile, a division of Customers Bank, is the first mobile bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education (social media and blog content), access to a free financial coach and a personal banker. Through constant innovation, the establishment of the BankMobile Foundation, BankMobile is truly disrupting the banking space.
BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.