ORS Partners

  • Fraud Director

    Job Locations US-CT-New Haven
    Posted Date 3 weeks ago(6/25/2018 9:33 AM)
    Job ID
    2018-5625
    # of Openings
    1
    Category
    Banking
  • Overview

    Role Summary:

    The Director of Fraud will be a resourceful, results-oriented, operations leader with a proven record of reducing costs and maximizing productivity through innovation, technology, and best-in-class process. The successful candidate will have effective communication and team-building skills to allow them to initiate and manage change across complex organizations. The Director of Fraud should also have extensive experience in the following disciplines: fraud prevention, financial reporting, regulatory compliance, system implementations, budgeting & forecasting, acquisition integration, policy development and organizational leadership.

     

     

    Responsibilities

    To be successful in this role you should possess the following abilities:

    • Subject matter expertise with the ability to thoroughly understand all existing and emerging fraud threats; develop and execute upon fraud investigation strategies to mitigate said threats.
    • Subject matter expert with Regulation E, as well as thorough understanding of all regulatory requirements associated with fraud prevention and detection, such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Gram-Leach-Blil
    • Significant experience managing and evaluating the effectiveness of multi-channel fraud mitigation systems and processes.
    • Understand the importance of balancing risk and customer experience.
    • Leadership
    • Oversee a team of Fraud Investigators, Analysts and Managers to ensure all activities are performed in accordance with established policies and procedures, as well as in compliance with all applicable regulatory requirements.
    • Directly lead high profile investigations with the potential for material financial and/or reputational impact to the organization.
    • Influence positive change throughout the organization through effective communication of significant issues.
    • Develop and coach staff, creating a positive environment to inspire, motivate and recognize team member accomplishments as well as overcome challenges.
    • Set positive example through willingness to participate in continuous education activities in the form of conferences, seminars, training, etc. in order to stay abreast of the evolving fraud trends.
    • Analytics
    • Conduct in depth root cause analysis to identify potential process deficiencies and recommend appropriate, actionable enhancements to the Bank’s internal control environment.
    • Networking/Inter-Personal
    • Maintain a robust network consisting of peers in the field of fraud mitigation, all levels of law enforcement and internal business partners to facilitate collaboration and enhancement of fraud mitigation efforts.
    • Technical Writing
    • Develop and maintain all departmental policies and procedures related to fraud investigation activities.
    • Regulatory reporting

    Qualifications

    Must Have:

    • Technology Strengths
    • Proficiency in office skills: computer, typing, MS Office (Word, Excel, Outlook)
    • Knowledge of core and ancillary banking systems.
    • Familiarity with Social Media platforms and ability to perform searches within
    • Utilizing Internet, Mobile Apps to investigate fraud
    • Expertise with mobile devices i.e. smartphones, tablets

     

     

    Required Experience/ Qualifications:

      • At least 15 years of professional experience leading teams in a fraud, compliance or risk environment of the financial services industry or financial investigations experience in Federal, State or local law enforcement.
      • Strong working knowledge of financial markets and banking products
      • Demonstrated autonomy and high-level capability leading large teams investigating financial services and corporate-related crime, including but not limited to, investigations involving external fraud, internal fraud, credit card fraud, elder fraud, and cyber-related fraud
      • Responsible for maintaining constant awareness of the ever-evolving financial crimes environment both internally and externally; active involvement in several industry-wide intelligence sharing and initiatives
      • Demonstrated experience assisting senior management to drive change and influence policies, controls and surveillance methodology across multiple bank business channels
      • Demonstrated management experience required with demonstrated ability to develop leadership and management skills in coaching and developing people at all performance levels via established performance objectives, regular feedback, and appropriate recognition
      • Demonstrated ability to author and update department guidelines and procedures

    Preferred Experience/ Qualifications:

    • Proficiency in office skills: computer, typing, MS Office (Word, Excel, Outlook)
    • Knowledge of core and ancillary banking systems.
    • Familiarity with Social Media platforms and ability to perform searches within
    • Utilizing Internet, Mobile Apps to investigate fraud
    • Expertise with mobile devices i.e. smartphones, tablets

     

     

    About BankMobile:

    Welcome to the banking revolution! Our mission is to make banking affordable, effortless, and financially empowering.  BankMobile, a division of Customers Bank, is the first mobile bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education (social media and blog content), access to a free financial coach and a personal banker. Through constant innovation, the establishment of the BankMobile Foundation, BankMobile is truly disrupting the banking space.

     

    BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

     

    BankMobile, a division of Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved

     

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