The primary objective for the Fraud Investigator is to provide cross-functional, fraud mitigation support as a key member of the Corporate Security Team. Responsibilities include conducting routine to complex fraud investigations, suspicious activity reporting and monitoring of fraud detection systems covering multiple payment channels. The role will also entail support of Error Resolution (ACH/Debit Card disputes) processing. This position requires the ability to make impactful decisions in a fast paced environment and team members are empowered to apply professional judgement while analyzing cases, daily. Fraud investigators will also cross-train and step in where necessary, including coverage for fraud analysts.
Welcome to the banking revolution! Our mission is to make the frustrated consumer say, “Wow! I finally found a transparent, effortless bank!” BankMobile, a division of Customers Bank, is the first mobile bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education (social media and blog content), access to a free financial advisor and personal bank. Through constant innovation, use of data analytics, and the establishment of the BankMobile Foundation, BankMobile is truly disrupting the banking space.
BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
BankMobile, a division of Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved