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  • Regulatory Compliance Analyst

    Job Locations US-CT-New Haven
    Posted Date 1 week ago(4/17/2018 12:15 PM)
    Job ID
    # of Openings
  • Overview

    BankMobile, the largest and fastest growing digital bank in the U.S. is looking to find a tempory Compliance Analyst.  This will be a full time temporary role that will last until about December 2018.  


    • Responsible for analyzing customer complaints and preparation of complaint response for
    •  BBB and Regulatory Complaints.
    • Thoroughly review all supporting docs related to the complaint and
    • Report all findings to manager.
    • Follow up with Customer Care managers to make sure manager escalation complaints are resolved in a timely matter.
    • Process and analyze data in context, looking for patterns to help management make timely informed decisions.
    • Perform any other assignments as directed by manager.
    • Participate in all team meetings.
    • Participate in Continuous Improvement projects.


    • Bachelor's degree required.
    • Minimum of 3-5 years of related work experience in data management and analyzing info from various sources.
    • Successful experience in performing analysis of compliance practices and procedures.
    • Excellent verbal and written communication skills.
    • Should be a self-starter and organized; able to work independently, without supervision; able to solve problems and offer solutions.
    • Candidate must have an understanding of back office bank processing for all deposit products.



    About BankMobile:

    BankMobile, a division of Customers Bank, is the largest and fastest growing mobile-first bank in the country. Our mission is to make banking affordable, effortless, and financially empowering for the millions of Americans who need it the most – the underbanked, millennials and working-class Americans.  


    BankMobile is the first bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education and access to a free financial coach. Through constant innovation, its white label banking distribution model, and putting the customer experience above all else, BankMobile is truly disrupting the banking space.


    BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.


    BankMobile, a division of Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved


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