Reporting to the VP Process Excellence of Banking Operations, the Banking Operations Analyst will assist in managing the ongoing effort of vendor management, budget management, and process improvement. The primary focus is on leveraging systems, vendors, and personnel to maximize the internal and external customer experience while controlling expenses.  They will be part of a fast-paced team with aggressive objectives and will be responsible for helping the bank achieve financial goals while increasing operating performance. 

This position will assist with all administrative aspects of, Deposit Operations and Electronic Banking.

• Partner with System Technical Staff to present recommendations to manager and implement system changes.
• Emphasize mutual respect and secure the best outcome for the organization.
• Partner with management, Legal, Risk, Audit, Product, and Operations to support the appropriate level of SOX controls throughout the various departments. Perform periodic self-monitoring audit for SOX compliance. Perform analysis and addresses control issues that are self-identified or reported by Audit and report activities to Executive Team.
• Determine, develop, monitor, and evaluate processes and procedures to meet the Firm’s requirements, and to ensure effective support in all departments and service to customers.
• Represent client’s needs in conversations surrounding internal roadmaps, emerging services, technology investment, customer experience, business performance, and cost effectiveness.
• Remain abreast of trends and new technologies that could positively affect or disrupt banking and channel landscape.
• Coordinate budget process with Operations Managers and Financial Accounting. Review effectiveness of budget plan and make changes necessary to achieve annual business plan strategic and monetary goals.
• Track and manage invoices for technology vendors. Ensure any inventory is accounted for with finance and assist in balancing monthly/quarterly accruals.
• Identify opportunities for operational performance improvement
• Research, develop and implement continuous improvement processes that lead to a positive and measurable impact on the business
• Coordinate and analyze metrics to track performance and goal achievement
• Work with OpEx VP to identify and drive operational effectiveness
• Identify, advise and deliver on solutions to complex problems, requiring a high degree of ingenuity, creativity, and innovation
• Create/Run ad-hoc reports, as requested
• Continually evaluate and learn new tools, processes or approaches to further improve existing methodologies
• Prepare meeting agendas, document notes and minutes
• Support Banking Operations, as needed

• Bachelor’s Degree Preferred
• Six Sigma Green Belt preferred, Black Belt a plus
• 5+ years of experience in progressively responsible banking positions with an emphasis on all facets of deposit operations, ACH, item processing and account and GL reconciling.
• Must be familiar with applicable bank compliance laws, state and federal regulations which govern deposit operations and be familiar with Sarbanes Oxley compliance.
• Strong written and verbal skills needed for frequent contacts by telephone, correspondence, and in person with vendors and employees of various departments.
• Quality focused and detailed-oriented, with advanced analytical and problem-solving skills. High level of confidentiality regarding customers’ accounts and finances. 
• Experience partnering with vendors and ensuring standards are met and maintained.
• Manages all facets of the banks operations in accordance with applicable laws, regulations, bank policies, and sound practices.
• Working knowledge of ACH NACHA, OFAC, BSA, GLBA, Patriot Act, CARD Act, and other consumer protection laws related to credit and debit card programs and other Federal or State laws that impact National Security requirements is a plus.
• Must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying position requirements.
• Ability to travel as needed to successfully perform position responsibilities.
• Develops monitors, assesses, and updates all operations related risk assessment requirements per Regulations.
• Highly proficient in Microsoft suite to include Excel, Outlook, Word, PowerPoint
• Project management, meeting facilitation, written/oral communication and presentation skills
• Passion for enabling highly effective management and leadership processes and driving organizational change
• Proven propensity to learn new technologies quickly
• Ability to acquire new skills efficiently, and thrives in a collaborative team environment
• Handle multiple tasks simultaneously and prioritize assignments

About BM Technologies, Inc. (BMTX):

BM Technologies, Inc. (NYSE American: BMTX)—formerly known as BankMobile—is among the largest digital banking platforms and Banking-as-a-Service providers in the country, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy to-use products, and education with the mission to financially empower millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience.

The BM Technologies digital banking platform employs a multi-partner distribution model that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business.

BMTX currently has approximately two million accounts and provides disbursement services at approximately 750 college and university campuses (covering one out of every three college students in the U.S.).

BMTX is a technology company and is not a bank, which means it provides banking services through its partner bank. More information can be found at www.bmtx.com.